Privacy
Privacy Policy
Last updated: April 5, 2026. This policy applies to Arclume, operating from Toronto, Ontario, Canada. We comply with applicable Canadian privacy law, including PIPEDA where it applies.
What We Collect
When you submit a contact form on this website, we collect the information you voluntarily provide: your name, email address, company or project name (if given), the type of project you described, your stated budget range, and your message content. We do not collect payment information, government identifiers, or any sensitive personal information.
We also collect standard server logs (IP address, browser type, pages visited, time of access) when you visit the site. These logs are used solely for security and performance monitoring and are not linked to your identity.
How We Use It
Form submission data is used exclusively to respond to your inquiry and to assess whether we can be of service. We do not use this data for marketing purposes, do not share it with third parties for commercial reasons, and do not add you to any mailing list without your explicit consent.
Cookies
We do not set cookies. This site uses Vercel Web Analytics, which is privacy-preserving, cookieless, and does not track individual visitors across sessions or build personal profiles. No cookie consent banner is required because no cookies are used.
Data Retention
Contact form data is retained for up to 12 months from the date of submission, after which it is permanently deleted. Server logs are retained for 30 days.
Subprocessors
To operate this site and respond to inquiries, we use the following third-party services. Each acts as a data processor under our instructions:
| Processor | Purpose | Location | Data shared |
|---|---|---|---|
| Vercel Inc. | Hosting & edge network | USA | IP address, page requests, server logs |
| Brevo (Sendinblue) | Transactional email delivery | France / EU | Name, email, message content from contact form |
| Cal.com | Meeting scheduling | USA | Name, email, selected meeting time (only when you book) |
We do not sell personal data to any third party. We do not use data brokers or advertising networks.
Your Rights
You may request access to, correction of, or deletion of any personal information we hold about you. To make such a request, use the contact form or write to contact@arclume.ca. We will respond within 30 days.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected in the “last updated” date at the top. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
Privacy questions: contact@arclume.ca via our contact page.